1. Summary (Quick Overview)

• Orders can only be canceled or changed before processing begins
• Order cutoff time: 5:00 PM Eastern Time (ET)
• Processing time: 1–2 business days (Monday–Friday)
• After processing starts, changes or cancellations are no longer possible
• Customers must contact support immediately for requests
• If order is already shipped, Return & Refund Policy applies instead

2. Policy Overview

This policy explains how order cancellations and modifications are handled at Fiercemanstyle.

Because we process orders quickly to ensure fast delivery, changes and cancellations are only possible within a limited time window.

This policy applies to all products:

• Mugs
• T-shirts
• Tank Tops
• Hats

3. Order Cancellation Rules

3.1 When Cancellation Is Allowed

You may cancel your order if:

• The order has NOT entered processing status
• The request is submitted before the daily cutoff time (5:00 PM ET)
• The order has not been packed or handed over to a shipping carrier

If approved, a full refund will be issued to the original payment method.

3.2 When Cancellation Is NOT Allowed

Orders cannot be canceled if:

• Processing has already started (1–2 business days after order placement)
• The item has already been shipped
• A tracking number has been generated

In these cases, the order must follow the Return & Refund Policy after delivery.

4. Order Change (Modification) Rules

4.1 What Can Be Changed (Before Processing Only)

You may request changes such as:

• Shipping address correction
• Size or color change (if applicable and in stock)
• Item replacement within the same order value
• Contact information correction

4.2 What Cannot Be Changed

Once processing begins, the following cannot be changed:

• Shipping address
• Product type
• Order quantity
• Payment method

5. Processing Timeline

6. How to Request a Cancellation or Change

To request a cancellation or modification, contact us immediately:

Email: support@fiercemanstyle.shop

Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (Eastern Time – ET / UTC−5 or UTC−4 during Daylight Saving Time)

Please include:

• Order number
• Full name used at checkout
• Description of requested change or cancellation

7. Order Status Priority

To ensure fast processing, orders are automatically moved through the fulfillment system. Because of this:

• Requests are handled in the order received
• Faster response increases the chance of successful modification
• Delayed requests may already be in processing and cannot be reversed

8. Refunds for Canceled Orders

If cancellation is approved:

• A full refund will be issued
• Refunds are processed to the original payment method only
• Processing time may vary by bank (typically 3–10 business days)

9. Failed or Incorrect Change Requests

We are not responsible if:

• The request is sent after processing has started
• The customer provides incorrect order information
• The customer fails to respond in time for confirmation

In such cases, the order will proceed as originally placed.

10. Important Notes

• Orders are processed quickly to ensure fast delivery
• Once fulfillment begins, system automation prevents manual intervention
• Customers are encouraged to double-check all order details before payment

11. Contact Information

If you need assistance with order cancellation or changes:

Store: Fiercemanstyle

Website: https://fiercemanstyle.shop

Address:

16 Slade Ave, Oakville, CT 06779-1614, United States

Email: support@fiercemanstyle.shop

Support Hours:

Monday – Saturday
8:00 AM – 7:00 PM (Eastern Time – ET / UTC−5 or UTC−4 during Daylight Saving Time)